We deeply appreciate your feedback. It's truly touching to hear that your mother felt welcomed and safe during her time at Brook House Nursing Home. Our staff's dedication shines through in their commitment to providing comfort and care, particularly during challenging times. We're honored to have been part of your mother's journey, and we're glad that our team, especially her one-to-one carer, could make her feel comfortable and special. Your kind words mean a lot to us, and we extend our gratitude to your whole family for the trust you placed in us.