Thank you very much, Kirk, for your review. I will pass your comments on to our staff. <br>Carter House enjoys a lot of sunshine during the day. It does occasionally mean that the lounge rooms do get quite warm. <br>For safety reasons, we are not able to open the windows wider than the health and safety regulations will allow. <br>We have installed A/C coolers in each of the loungers and have a few industrial fans. <br>Where possible, we offer to take our residents to the garden during the day. <br>I will pass your comment on to our manager to see if there is anything more we can do.