Thank you for sharing your heartfelt feedback about your uncle's experience at Buckingham House. We are delighted to hear that he has been well taken care of and that our team has been able to support him in his transition to life at Moundsley. We are glad to know that your uncle's desire for his own space and routine has been acknowledged and honoured by our staff. We aim to provide a comfortable and nurturing environment where each resident can feel at ease and enjoy a sense of independence.<br>We understand how essential it is for families to stay connected, even when visits are not possible. Our electronic care planning software has been designed precisely, allowing families to stay informed and involved in their loved one's care journey. Virtual communication helps maintain solid bonds and ensures that your uncle feels supported and connected to his family, regardless of distance.<br>Your feedback is a tremendous motivation for us to continue providing the best possible care.