Thank you for your kind words, the staff and the team at Endeavour work really hard and are dedicated to providing a high standard of person-centred care and it is an honour to be looking after your mum.
Individuals do have an individual care plan which are completed electronically, they are no longer paper-based, however you are able to view the care plan at Endeavour. At any time you are unsure or require any sort of clarification you only have to ask and we will oblige.
Once again thank you for allowing us the pleasure of looking after your mum.