Thank you for sharing your positive experience with KYN BICKLEY. I am pleased to read that your mother is receiving exceptional care and that the team has gone above and beyond to meet her needs. It's great to know that the care home feels like a luxurious London hotel while still maintaining a warm and welcoming atmosphere. We appreciate your feedback and are grateful for the opportunity to provide personalised care to your loved one. Please don't hesitate to let us know if there's anything else we can do to make your mother's stay even better.