Thank you for your feedback. We really appreciate your feedback as it gives us more room for improvement. We are working on our activities and trying to involve more and more residents to keep them active and engaged. <br>We always plan three activities in a day but, most of the time, afternoon participation is not really great as residents get tired after their meals and prefer to have a relaxing afternoon where we try some hand massage and music therapy.<br>There is a day calendar and clocks in different units around the care home to keep residents up to date with the day, date and time and also staff communicate these to the residents as well.<br>Apologies if you think this is not happening in the home but feel assured that we are doing our best to provide the best quality care to our residents.<br>Many thanks.<br>Shilpa.