We’re so sorry you feel this way. Our focus is always on ensuring all of our residents, irrespective of whether they are staying with us for a short while or are living with us permanently, are safe, supported and encouraged to maintain their independence and appearance (both in our en-suite rooms and our adapted bathrooms), and are happy and contented. We are also committed to supporting loved ones during, what is often, a really difficult time for them. Please do get in touch with us if you would like to have a chat about your husband’s time with us, we would be happy to help.