Thank you for taking the time to share your experience with Oakdale Care. We understand how important it is to feel reassured and supported when incidents like these occur and we are delighted that our care home was able to assist in recovering your missing bracelet. We apologise for the inconvenience and concern caused by the initial loss of your gold bracelet. Our staff takes the security and safety of our residents and their families' belongings very seriously and we prioritise open communication and swift action in situations like these. The fact that a staff member approached you about the bracelet months after your visit speaks volumes about their dedication and commitment to our guests and residents' well-being. We appreciate your kind words and acknowledgement of our efforts. Your satisfaction and peace of mind are essential to us. Once again, thank you for your kind review and for placing your trust in our care home. We look forward to your lovely visit.