Thank you for taking the time to leave a review of Grampian Court. I am sorry to hear you feel as a home we do not have enough staff on duty to meet your mother's needs. We review the staffing dependencies monthly or beforehand if there have been any changes to our resident’s needs. We would be more than happy to discuss this concern in person if you would like more information around how we calculate our home's staffing levels. If you would like to arrange a meeting with the home manager at a date and time that is suitable for you, please contact the home directly so we are able to arrange this. Once again thank you for taking the time to leave us a review.