Thank you for your kind words. Moving into a care home from hospital is certainly not an easy move for anyone, so it was really important for your mum and yourself that you both had the peace of mind that mum felt at home and cared for straight away. Knowing your mum feels safe is so important and a credit to the team supporting her. It is a joy to see your mum happy in the activities she chooses to experience. We will work to improve the communication for you.