Thank you for taking the time to complete a review regarding your Mother. I am pleased to hear that you feel the cleanliness of the home is good and people are treated with dignity and feel safe. We really appreciate your feedback and your understanding of recruitment within the care sector. There are a number of new staff who were working for the agency but are now working for St Margaret’s Care Home on a permanent basis. We will review the rotas to ensure that a familiar member of staff is on each community.<br>If you wish to discuss the matter further, please contact the Home Manager directly.