We are so sorry about the passing of your father. Thank you for your positive comments about the staff and the care provided. Regrettably, bills have to be paid and it was always considered in your father's best interest that he had haircuts to maintain his dignity and grooming. This was the price of two cuts which were as per the invoice sent £29. We kindly request this from the estate. These issues are never easy and apologies if you feel the timing insensitive. I do note your alleged refusal to pay.