We appreciate your feedback regarding your mother's transition to Albany Lodge Nursing Home. We understand that this change was challenging but it's heartening to hear that the staff have made her and your family feel welcome and have been accommodating while respecting her wishes and dignity. The encouragement to participate in activities and the positive impact on her well-being is indeed wonderful. We are committed to ensuring that all residents feel safe and content and your kind words are appreciated. It's reassuring to know that your mother is thriving in her new environment and we're here to support her. Thank you for sharing your thoughts.