Thank you for your feedback. I am very pleased that you have such confidence in The Manor to keep your mum safe and to look after her needs. It is so rewarding for our staff when we can support a resident to settle and feel as comfortable as possible in our home, even when the move to care has not been easy for them. We recognise that the cost of care is a huge concern for many families and older people who require residential or nursing care, and how important it is that we strive to provide the best possible service in all areas.