I would like to take this time to thank you so very much for this positive and heart warming review. The team spend a lot of time finding out what our residents like to do and trying to devise a range of activities that will appeal to everybody and they will be thrilled that you hold their efforts in such high esteem. The team also try to promote independence wherever possible, as this gives our residents a feeling of fulfilment and promotes self-esteem. We are also happy that we have been able to support your auntie's ulcerated leg to heal. We will pass on your kind comments to the team at the home and we hope your auntie enjoys as many more happy and fulfilled years as possible with us. With kindest regards,