We are sorry to receive this review. When your father arrived with us, he was able to walk, and toilet himself, with prompting and support, however he also had significant behaviours which impacted his ability to be fully independent. He was placed on our complex dementia unit. He was supported and assessed throughout his stay. Unfortunately, his dementia related behaviours posed a significant risk to himself, his environment, and others. It is difficult to accept that a loved one can present with behaviours which are challenging, but we endeavour to work with relatives, to support them through these difficult times. It is a shame that the opportunity to discuss your concerns while your father was placed at the Gables, were not explored. We ensure that the environment is kept clean and hygienic. We do not restrict peoples access to their bedrooms and the nature of complex dementia means that personal items can get moved. On discharge he was still mobile and was able to toilet himself.