We were enormously sad to see your Mum leave the home. We know that she was happy here and left us a lovely note to thank the staff for their kindness. Mum was a very independent lady and had full capacity and in such situations, whilst always seeking to take account of a family's wishes, we have to respect the wishes of a resident with capacity. There were times when she requested to be left alone, or asked for care to be provided at other times. We were fully aware of Mum's treatment needs and can assure that these were fully provided for by the District Nursing team at the request of the hospital.