Thank you for your recent feedback. We pride ourselves on our first impressions at Hillcroft and have not received any negative feedback to date regarding mal-odour in the home.  We will of course ensure that we further enhance this area of the foyer for everyone who enters the building.<br><br>Meal choices are provided to residents daily however if your relative has a special meal they like we will be more than happy to prepare this for them.  We can also add this to our resident-of-the-day experience!<br><br>We have now also progressed to a new electronic system in the home. This should make it easier for staff to provide information to visitors when they arrive so you should see improvements in this area immediately.<br><br>If you have any concerns when visiting please do come and see me personally and I will only be too happy to help you.