Thank you so much for taking the time to share your thoughts about your mum's respite stay at Richard House Care Home. We are delighted to hear that your mum had an excellent experience and felt happy and content during her time with us.<br>It warms our hearts to know that the home's presentation and the services, particularly the hairdressing, contributed to your mum's positive experience. We understand the importance of providing a comfortable and enjoyable environment.<br>We are proud of our dedicated staff at Richard House, and we appreciate your acknowledgement of their efforts in keeping you informed about your mum's care. It's heartening to hear that the manager played an active role and was readily available to answer any questions. We believe in open communication and transparency to ensure the best possible care for our residents.