Thank you for your review of Riverside Court. We value all feedback as this helps us to improve our service. Mealtimes and activities are an important part of the day at Riverside Court, and we do our best to ensure that these are tailored to our residents. These topics are regularly discussed during resident meeting’s. <br>I continue to thank you for your patience surrounding the unfortunate incident regarding mum's bathroom maintenance and remind you that alternative provision was always available. Care staff continue to carry out care to each residents unique care plan, which is tailored to their needs and abilities. This is a fluid document and is always available to be discussed and altered if required.