Thank you for your feedback. This review has come as a surprise to us all at Ryland and we would kindly encourage you to make contact with us directly so that we can verify and discuss your comments in more detail. At the time that you moved your mum the reason offered was because you would prefer her to be closer to home and your original first choice home, which was previously full, now had a vacancy for her to move in. The low scores you have provided are not representative of recent ratings which are regularly complimentary about the food and the staff team and so we would welcome the opportunity to gain more understanding on this. Best wishes.