How heartwarming and inspiring it was to read your really thoughtful, kind and complimentary words about our staff team and the service that we provide.  Thank you so much for your lovely words; they mean so much. We are really happy to have your mum living here with us. She is so easygoing, caring, warm-hearted and a wonderful lady with years of wisdom and experience in this journey called life.  It is so lovely to have such fantastic relatives like yourself who really value the work that we do. I will certainly share your words with our staff team.  They will mean so much to them.