Thank you for sharing this experience! It's a reminder that sometimes appearances can be deceiving. It's wonderful to hear that your dad received such exceptional care and attention from the staff and the manager. It goes to show that the quality of care often outweighs the aesthetics of the facility. Your comment serves as a testament to the dedication and professionalism of the staff, and it's so lovely to hear that your dad felt comfortable and at ease during his stay. Truly, don't judge a book by its cover; it's the people inside who make all the difference. Hope all is well with your dad.