Thank you for taking the time to share your feedback on your experience at Woodhurst Care Centre, as this helps us to continually improve our services for our residents.<br> <br>Firstly, we apologise for any inconvenience caused by the road leading to our home and your experience with our lift. Yours and the residents' safety is very important to us, therefore please be assured we are currently reviewing the situation and working towards a solution for these issues.<br> <br>Your suggestion about the roof garden has been noted. We are always eager to enhance our home amenities, and your input is valuable for these improvements. <br><br>We are pleased to hear your positive comments about our team members. We work hard to ensure that our residents receive the best care possible. Rest assured, we are continually assessing staffing levels to ensure we keep providing our great level of care. <br><br>If you have any further comments or suggestions, please feel free to reach out directly.