Thank you for taking the time to leave such a heartfelt review for our home. We understand how hard it can be to come to a decision to place your loved one into a care home, it is great to know that you felt immediately at ease when speaking to our customer relations team as well as feeling that Baycroft Grays Farm Road was the right place for your father. It is lovely to hear how well your father is settling in at the home and that he is enjoying the varied menu and delicious food prepared by our catering team. I will ensure that your kind words are shared with the rest of our team.