Thank you for taking the time to complete a care home review regarding Hawthorn Court. We really appreciate your feedback, and we will share with the team. You stated you have some concerns regarding personal care issues, please do not hesitate to discuss this further with the Home Manager directly. You asked “does the home have the correct ratio of staff”, I can confirm our staff ratio is correct, and is based on a comprehensive level of need criteria. If you wish to discuss either of these matters further, please contact the Home Manager directly who will do her utmost to assist.