Thank you for your kind feedback regarding our staff team here at The Croft. Occasionally some members of the team realise that care work isn't their vocation as it can be a demanding role, however, we are fortunate to employ a number of long-serving staff members who have helped to build our reputation for delivering a high-quality service. Please be assured that new curtains and refurbishment of your room have been included in our home development plan. Thank you again for taking the time to leave us a review.