Thank you for your review. We apologise you’ve experienced a wait during the weekends. Loved ones are welcome at any time and some periods are busier than others, so please bear with us. While the whole team are involved in activities, including our weekly minibus trips, I’m delighted that a new member of staff, who will be completely dedicated to activities has just joined us. Sometimes our staff also spend time in the lounges updating our electronic care planning system, which is a bespoke system enabling us to update care plans at the point of care, which gives us more time to spend more time with our residents. If you would like to speak to our home manager directly, she would be very happy to meet with you.