Dear Samantha.<br>Many thanks for taking the time to review our home, all feedback is welcomed and allows us to continually develop our service.<br>We are sorry that you have had a negative experience at the home and the service provided at that time was not as expected.<br>The health and wellbeing of our residents is the Number 1 priority for anyone working within Rosedale Care.<br>We are pleased that your Dad is progressing well at his new home.