Thank you for your review. We are naturally disappointed in your comments which we feel is misleading to the reader. <br>Your father and mother were with us for 21 and 27 months respectively, with nothing but positive and complimentary feedback. It was a privilege and pleasure to have them in our care and they are remembered fondly.  <br>As you are aware Godswell is not designed nor registered for residents whose primary needs are dementia related. When your father passed away your mother’s needs fell into this category and was calling out constantly day and night. Her room was situated in the middle of the ground floor, surrounded by other residents’ rooms and facing the hair salon. This caused distress and upset to other residents.<br>We discussed this matter with you and advised you, for your mother’s best interest, to seek a specialist dementia unit who could provide her with more suitable care. This decision was not taken lightly and would always be our very last option.  We are all heartened that your mother has settled in well in her new home. We wish you and your family all the very best.