Thank you for taking the time to complete this review. We are glad to hear that you feel Mum is being well looked after and is always safe. We have enjoyed getting to know your mum.
Please remember our mantra 'Never leave Southpark with a worry or concern, talk to us. Never sit at home with a worry or concern, call us'. This is not an empty phrase, it is heartfelt and I am disappointed to learn that you have concerns beyond those you have previously raised. I will continue to respond to every issue raised and will get in touch soon to chat about how we can improve on your views on food/drink, activities and facilities.