Thank you for taking the time to leave a review of Highfield Care Home. I am sorry to hear that you feel that the care your dad receives is not how you feel it should be. You feel there is no chef, and the food is of no nutritional value. We currently do have a chef and a head chef is onboarding. The menus are developed to ensure the correct nutritional value is given. We do on occasions have a takeaway; this is usually when it has been requested by our residents. All our staffing dependencies are reviewed monthly or beforehand if there have been any changes to our residents' needs. The current staffing levels we are working on are sufficient for the residents' needs in the home. I am sorry to hear that you feel the home smells and is dirty. We have recently had our flooring replaced in the corridors, lounge and dining areas and the home has recently undertaken a redecoration in all communal areas. The Home Manager undertakes regular daily walk-arounds in the home to ensure that the cleanliness meets the high standards we would expect. If you would like to arrange a meeting with the Home Manager to discuss concerns at a date and time that is suitable for you, contact the home directly so we are able to arrange this. Once again thank you for taking the time to leave us a review.