In response to your review, we would like to address your concerns,<br>1) Lack of communication between home and family - you were contacted at every turn, to the point you stopped answering calls from the home.<br>2) Some staff seemed uncaring and had bad attitudes - our staff are dedicated and polite, but some staff were advised by outside agencies, to limit their interactions with you and other members of the family due to them being shouted at, belittled and lied about by yourself and others.<br>3) There always seemed to be not enough staff - there are ample staff on duty to meet all the needs of our residents.<br>4) Poor manager - our management team works endlessly and tirelessly to ensure that Ward Green Lodge offers the best possible care to all the residents in our care.<br>5) Would not recommend this home if it was the last home standing - unfortunately, the other 64 relatives, loved ones and residents would disagree with this comment.