Dear Family of Florence,<br><br>Thank you so very much for your kind words and touching review. Mum was an amazing and funny lady and although with us for such a short time very quickly became part of our family. As did you all.<br><br>It can be a difficult job sometimes but having the support and appreciation from friends and family is invaluable. The staff work incredibly hard to ensure people we care for feel loved and valued, especially so in their last days with us.  <br><br>Thank you all so very, very much.<br><br>Much kindness.