St Peter’s Care Home has looked after the people of Ruddington for over 20 years, giving the best care that we can and it is what we strived to do in respect of the reviewer’s Mum. We disagree strongly with the inferences contained in this review, and it runs counter to our experience of our contact with her family whilst she was with us. We are sorry if this family member now feels that her Mum was not given the very best care, or that they were ignored, but we always felt we had an excellent relationship with them, in fact, they praised our care on many occasions.<br><br>We always maintain strong links with resident’s families as we feel it is so important that everyone is involved in the care of a loved one. We will continue this practice going forward and if anyone has any concerns or issues regarding the care of a loved one, they are more than welcome to raise them at any time with us. This is, we feel the best way to give support to both residents and families at all times.