Thanks for your review. We are pleased that you feel the home experience is good, overall. Rest assured we take all comments very seriously and will look into where you feel we fell short. In terms of security, we have put a lot of focus into this area over the last few months, so would like to hear directly back in relation to any specific concerns. If you email kellyfarrington@bayswoodcare.co.uk, I will feed back specific issues to my relevant colleagues. Again, thank you for taking the time to place a review.