Thank you for taking the time to share your thoughts regarding our Chacombe Park Beaumont care home.
We’re pleased to hear your father had a good relationship with several members of the team. They all remember him fondly and tried to do all they could to make sure he was comfortable whilst recovering, but we’re sorry to hear he wasn’t happy overall. We understand that the staff supporting your father during a medical emergency during his first day was discussed with our General Manager, to offer you reassurance all staff are fully trained and followed the right procedures to support and assess your father.
If you’d like to talk through these concerns any further, please do contact us on feedback@barchester.com, we’re on hand to support.