Thank you so much for taking the time to leave such a heartfelt and detailed 5-star review. We are deeply touched by your words, especially during what we know must be a challenging time following the loss of your father.<br><br>It is truly heartening to hear that your father held the staff and the care at Tollesby Hall in high regard. We understand how sensitive and challenging the situations surrounding bowel and urinary issues can be, and we're glad to know that we were able to provide care with dignity and respect, alleviating any feelings of embarrassment for your father.<br><br>Your insights into the dedication and respectful attitude of our staff are particularly valuable. We pride ourselves on not only providing professional care but also on fostering a genuine connection with our residents, recognizing and honouring their individuality.<br><br>Our thoughts are with you and your family during this time.