Hello, thank you for taking the time to provide us with your feedback. We always appreciate feedback and input from families, friends and visitors, but to do so at such a difficult time is really kind of you - thank you.<br>Our colleagues in New Forest are lovely people who enjoy spending their time with the residents. I think the warm, relaxed relationships between residents and staff are what makes the home feel so welcoming and comfortable. With my condolences to you and your family, thank you again.