Thank you, Graham, for taking the time to review Spencer House Care Home. Thank you for your kind comments and positive review of Spencer House. It was a pleasure to support your parents, yourself and all your family. We are delighted that you felt our staff provide the best possible care that we can and that you feel all your expectations were met to a high standard. This will always be one of our main aims and goals. It has been a pleasure getting to know you and your family and building that trusted and respected bond. We always try our hardest to ensure that our relatives feel included in all areas, and we consider this a valuable investment. All the staff at Spencer House Care Home will continue to support our residents and families in every manner that we can. Your comments will be shared with all staff.