Thank you very much for your review. We are so happy that your mum is enjoying our services!
We have consulted with the management team and residents to renew our activities as this seems to be an area that needs attention. We have now incorporated many new activities such as;
Knitting classes once a week by an external knitting teacher.
We are organising a family fun day in December.
We are booking in an Alpaca visit.
We have some new trips to the pub, local garden centres, shopping etc dependant on resident preferences.
We now have a keyboard player every 2 weeks.
We have a magician coming in December and we are booking a comedian for early next year.
We are also bringing back visits from the reptile show.
We will publish the dates in reception. Families are welcome to all entertainer visits.
Thank you for your valued opinion. We do appreciate the feedback as it helps us see where we are doing well and where we need to improve!