We're so deeply moved by your heartfelt words expressing gratitude for the care your mum received at Midhurst Road. Your feedback means the world to us and it serves as a poignant reminder of the impact we can have on the lives of those entrusted to our care.
I want to extend my sincere condolences for the loss of your mum. It is truly heartening to know that she found comfort, care and a sense of belonging during her time with us. The dedication and compassion of our staff are integral to the quality of care we aim to provide and I am thrilled to hear that they made such a positive difference in your mum's life.
I will be sure to share your praise with our entire team as it is their tireless efforts and unwavering dedication that make our care home the special place you describe. We are honoured to have been a part of your mum's life and we are grateful for the trust and confidence your family placed in us.