Thank you for taking the time to provide feedback on your experience at Langdale Heights. We are delighted to hear that you have had a positive experience with our caring staff and noticed our care home's cleanliness. We take great pride in maintaining a clean and fresh environment for our residents, and it is rewarding to know that our efforts are being noticed. We sincerely apologise for any disappointment caused by the removal of the Budgies. We understand that these little companions can bring joy to some residents, and we appreciate your feedback. Please rest assured that we always strive to provide our residents with a personalised and enriching experience. We will consider your suggestion and explore alternative ways to incorporate similar elements of joy and companionship, and yes, Goldfish, it may be. Your suggestion has been thoughtfully considered, and we'll soon unveil something incredible! We appreciate your feedback and sharing your thoughts with us.