Thank you for your review. We are pleased that your cousin enjoyed her time at Woodlands, and flower arranging was a favourite activity of hers. We are a dementia-friendly care home, and many of our residents live well with dementia in our community, however, we are not a registered dementia home, so sometimes residents’ needs can be better met by registered dementia providers. In these cases, like your cousin’s, we work closely with families to discuss options and support our residents and yourselves to make the move go as smoothly as possible. We hope she is settling into her new home.