Thank you for your review. We are so sorry you feel this way. Our electronic care planning system kradle is there to give our staff more time to spend with our residents, as they record information at the point of care. We invited you and fellow residents to sample our winter menus and recommend any changes which could be made, and our chef is always happy to offer alternative dishes if anybody would like something different to the menu of the day. Please do speak to our home manager directly with any concerns, her door is always open.