Thank you so much for taking the time to give us a review; I am so happy to see that you are happy with the care delivered and that your mum feels so comfortable as a visitor. Being in a welcoming environment with great care is what is of paramount importance to us. I can also see that you feel there are areas where we are not meeting your full expectations, so please do take the time to speak with our management team so that we can get more detail and amend our provision to better meet your dad's needs, if at all possible.