Thank you for sharing your feedback with us. We greatly value your input. Your granny's happiness and well-being are our top priority, and we strive to provide a comfortable and nurturing environment for all our residents. We understand that change and transitions can sometimes be unsettling, and we appreciate your understanding of our staffing arrangements. Rest assured that we have dedicated mentors within each unit who are familiar with our residents, ensuring continuity of care and familiarity. At Crimond, we are committed to continuously improving our services, and we welcome the opportunity to discuss your concerns further. Please contact our management team directly to discuss anything in more detail. Our team is always here to listen and address any questions or suggestions you may have. Thank you for choosing our care home as a trusted place for your granny's well-being.