Thank you for your review which has now been published, I can confirm this has been raised to the direct NOK & POA where by these views are not shared and a meeting has been scheduled to discuss. <br>I can confirm that all issues raised were all initially addressed by the Senior Management team & all departments and subsequently resolved. <br>As you can see from previous reviews this is not a true reflection of our Excellent Care Home and standards.<br>We thank you for your review.