Many thanks for your review and taking time to provide us with valuable feedback. We are delighted your father has settled in so well and glad that you are happy with his care and support. Thank you also, for your positive feedback regarding our hospitality and catering teams. We are happy to say we have no problems with staff levels, however when visiting, staff do tend to leave relatives and residents to enjoy their time together but if you need anything at any time, please just ask. I would like reassure you, all our staff have to complete minimum three dementia courses each year, to ensure residents living with dementia, receive the appropriate support and person-centred care. However, your feedback is very important to us in order to continually improve and I look forward to sharing your review with the team.