Thank you for the positive review. It was lovely to see such a close family and you coming in as Mum's 'essential caregiver' gave her a lot of reassurance. Thank you also for taking my call on 20.11.23 to discuss the 'abrupt member of staff', and appreciate you saying that her work was good and that it was not a complaint. Please rest assured that I have addressed this with this member of staff.<br>We hope Mum settles back at home with you and Dad and wish you all the best for the future. Do let us know how she is getting on.<br>Regards,<br>Nilufa and Christina and the team at Roebuck